Privacy Policy

Last updated: January 2026

Allied Wear Parts (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or contact us.

1. Information We Collect

We may collect and process the following personal information:

• Name and surname

• Company name

• Email address

• Telephone number

• Physical address

• Any information you voluntarily provide through contact forms, email enquiries, or direct communication

• We do not intentionally collect sensitive personal information unless required and lawfully permitted.

2. How We Use Your Information

Your personal information may be used for the following purposes:

• To respond to enquiries or requests

• To provide information about our products and services

• To communicate regarding quotations, orders, or support

• To improve our website and customer experience

• To comply with legal or regulatory obligations

We only use your information for the purpose for which it was collected.

3. Lawful Basis for Processing

We process personal information based on one or more of the following lawful grounds:

• Your consent

• The performance of a contract or steps taken prior to entering a contract

• Compliance with legal obligations

• Legitimate business interests that do not override your rights

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

Your information may only be shared:

• With trusted service providers who assist us in operating our business (e.g. IT, hosting, or communication services)

• When required by law or legal process

All third parties are required to maintain appropriate confidentiality and security measures.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or destruction.

While we strive to protect your information, no electronic transmission or storage method is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

7. Your Rights

In terms of POPIA, you have the right to:

• Request access to your personal information

• Request correction or deletion of your personal information

• Object to the processing of your personal information

• Withdraw consent (where applicable)

• Lodge a complaint with the Information Regulator of South Africa

Requests can be made using the contact details below.

8. Cookies and Website Usage

Our website may use cookies or similar technologies to enhance user experience and analyse website traffic. You may disable cookies in your browser settings; however, this may affect website functionality.

9. Changes to This Policy

We reserve the right to update or amend this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]

Address:

Portion 234, Kaola Road

Rietfontein, Muldersdrift

South Africa

Phone:

+27 (0)64-067-6697

+27 (0)65-593-8778